Terms and Conditions

Return & Refund Policy

If you want to make a return:

  • Notify us within three (3) days of receiving your item (Call or Email)
  • A credit will be issued to you the day we receive the item back

Modified or Altered Items

MODIFIED, DAMAGED, OR ALTERED ITEMS WILL NOT BE ACCEPTED FOR RETURNS.

Privacy Policy

Lilliane’s Jewelry understand that the protection of the personal and financial information of each of our customers and visitors.

  • We do not sell, rent or disclose, our customers’ names, addresses, email addresses, or any other personal information of any kind to any entity outside of Lilliane’s Jewelry except to process your order and ship to you, unless required by law.
  • Information we request is used only to communicate with you about your questions, purchases, orders, or to improve your experience or our services to you.
  • We do share limited specific information to third parties (such as Federal Express, UPS, the United State Postal Service, and our insurance provider) in order to expedite the transport of your purchases.
  • Information we collect may include your name, email address, telephone numbers, billing and shipping addresses, and credit card information.
  • Google Analytics demographics and interest data may be collected for your visit. This data cannot be personally linked back to you and will only be used to gather statistics to improve your website experience.

Please be aware that Lilliane’s Jewelry’s website contains links to other sites and is not responsible for the privacy policy of those other sites. Our collection of information refers only to those practices as stated.